Last updated 26, May 2009
What information does Voyant collect?
"Personal Information" means any information that may be used to identify an individual, including, but not limited to, first and last name, home or other physical address, an email address, phone number, or other contact information, whether at work or at home, age information, and information about dependents.
In a few areas on our Site and online customer support tools, we ask you to provide Personal Information that will enable us to enhance your use of the Site or for purposes such as facilitating correspondence with you, registering your entitlement to access certain special features of the Site, or to complete transactions. It is always your choice whether or not to provide that Personal Information. If you choose not to provide requested Personal Information, you may not be able to use certain features of the Site.
When purchasing the Service, Voyant requires you to provide financial qualification and billing information, such as billing name and address, credit card number, and the number of employees within the organization that will be using the Service ("Billing Information"). We provide this information to PayPal for any transactions that you may make with us. "Billing Information" is not retained by Voyant.
If you elect to use our invite-a-friend feature, we use the information you provide to us to offer our services to others and by using the invite-a-friend feature you confirm to us that you have the consent of each person whose information you provide.
We may also automatically receive and record information on our server logs from your browser, which could include your IP address, cookie information, browser information, and the page you request. This information is not deemed by Voyant to constitute Personal Information and while Voyant will not use it in a way that associates such information with you, such information may be aggregated. Voyant owns this information and may use it in any manner it deems appropriate.
How does Voyant use Personal Information?
The Personal Information you provide will be kept confidential and used to support your relationship with Voyant and use our products and services. Among other things, we want to help you quickly find information on our Site, leverage our tools in connection with your authorized use of our products and services, and alert you to product upgrades, special offers, updated information and other new products and services from Voyant.
Voyant does not store the Personal Information you provide that allows you to access account information from any third party financial services providers. If you choose to use Voyant Account Import feature, you can import data from your third party financial services institution(s); however, Voyant does not store your account credentials.
Periodically, we may send you information about our various products and services, or other products and services we feel may be of interest to you. These mailings may be sent electronically or in physical form. Only Voyant (or agents or contractors working on behalf of Voyant and under confidentiality agreements) will send you these mailings. If you do not want to receive such mailings, simply tell us when you give us your Personal Information. Or, at any time you can easily opt-out of receiving further marketing from Voyant by contacting us and requesting to have your name removed from our marketing lists. In addition, with respect to mailings sent via email, you may also click the "unsubscribe" link in the email to have your email address removed from our marketing list. All requests to unsubscribe will be handled in a prompt and efficient manner and in accordance with applicable law.
Please keep in mind that whenever you voluntarily disclose Personal Information on our message boards or other public forums or features, through e-mail, or in chat areas, that information can be collected and used by others. In short, by posting Personal Information online that is publicly accessible, you may receive unsolicited messages from other parties in return. We are not responsible for the security or privacy of any Personal Information you choose to submit in connection with these public features.
Updating Your Personal Information
To update any of your personal information or to change any of your marketing preferences, you may either contact us at email@example.com or in certain cases you may update your personal information through the Site by logging in.
Information Sharing and Disclosure to Third Parties
Except as set forth herein, Voyant does not rent, sell or share Personal Information it collects about you to or with third parties, and Personal Information collected from you is only used to provide you with Voyant products and services and to comply with any requirements of law.
Agents or contractors of Voyant may have access to your Personal Information for the purpose of performing services on behalf of Voyant. All such agents or contractors who have access to your Personal Information are required to keep the information confidential and not use it for any other purpose than to carry out the services they are performing for Voyant or as otherwise required by law.
In addition, Personal Information collected about you may be shared with other third parties as expressly stated on the page on which you provided such information, or if you request that we make such information available to third parties, for example a third party financial advisor with whom you engage through your use of the Site.
Voyant or its agents or contractors may disclose Personal Information if required to do so by law or in the good faith belief that such action is necessary to: (1) conform to the edicts of the law or comply with legal process; (2) protect and defend the rights or property of Voyant or its agents or contractors; or (3) act in urgent circumstances to protect the personal safety of users of Voyant, its Web sites or the public.
Finally, if Voyant should ever file for bankruptcy or merge with another company or sell our assets, we may sell or transfer the information you provide to us on this Site to a third party or share your Personal Information to the company with which we enter into such transaction as a part of such transaction.
Security of Your Information
We maintain physical, electronic, and procedural safeguards designed to protect Personal Information.
For user protection, only users should know their own Site passwords. You are solely responsible for maintaining the secrecy of your passwords or any account information. Please be careful and responsible whenever you're online. Voyant policy prohibits our employees from asking users to reveal user access codes.
Personal Information is stored in an encrypted database. We use secure server software (SSL) and firewalls, designed to protect your Personal Information from unauthorized access, disclosure, alteration, or destruction. Our system is also designed to protect Personal Information from unauthorized usage on shared computers in that users are required to log in through the Voyant applications.
Further, our employees and third party service providers have access to your nonpublic Personal Information only on a "need to know" basis. We internally audit our business practices and procedures, examining confidentiality standards and information access in order to protect your Personal Information.
The hosting facilities we use have implemented physical, electronic and managerial procedures designed to safeguard the Personal Information we collect.
Despite the actions and precautions we take, no data transmissions over the Internet can be guaranteed to be 100% secure. Consequently, we cannot ensure or warrant the security of your Personal Information and you transmit it to us at your own risk.
We may send an email to you at the email address you have provided to us in the event of a security breach. Depending on where you live, you may have a legal right to receive notice of a security breach in writing.
Personal Information collected on this Site may be stored and processed in the United States or any other country in which Voyant or its affiliates, subsidiaries, agents or contractors maintain facilities, and by using this Site, you consent to any such transfer of information outside of your country.
This Site is not intended for or directed to persons under the age of 13. Any person who provides their information to Voyant through the account login page for new customers or any other part of the Site represents to Voyant that he or she is 13 years of age or older.
Voyant UK, Ltd
Tel. 0203 286 0482
Fax. 0207 117 1305